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F.A.Q.
Scandy Support

Scandy Sphere

What is a Scandy Sphere?

A Scandy Sphere is a 3D printed panoramic image. It’s one of the coolest ways to experience photos in an entirely new dimension.

How do I make a Scandy Sphere?

You can make a Scandy Sphere in a few ways. Download our app to capture your very own photospheres using a 360 camera like a Ricoh Theta to take a one-click, Scandy-compatible 360 panorama. For more information, go to the detailed guide on our blog.

What if I don’t want to make my own?

No problem! You can order any Scandy Sphere made public on our site by our community members. We also have Spheres of some of our favorite landmarks and locations from around the world at app.Scandy.co

Is it painted?

Nope! This is one of many things that make our Spheres special. We don’t use decals or paint color on your sphere. The color is printed directly into the sphere by our professional grade 3D printer.

What are Scandy Spheres made out of?

We make your Sphere out of a fine, powdered version of a material called Gypsum. We also use industrial printer ink to print vibrant color into the Spheres.

Are they safe to eat?

While Scandy is one of the sweetest gifts you can get anyone, we don’t want anyone to eat them because of the Gypsum and printer ink used to make them. Besides, who would want to eat something that contains so many memories?

How durable is a Scandy Sphere?

While Scandy Spheres are tough, they aren’t invincible. We recommend keeping your Sphere away from direct sunlight and moist environments to keep the colors bright and vibrant for as long as possible. Also try not to drop it from tall distances, just to be safe.

What’s with the hole at the bottom of the sphere?

That hole at the bottom of the sphere is there so you can stand your sphere up without worrying that it will roll away. It also serves a vital purpose during the printing of the sphere, allowing us to clean and polish your sphere inside and out.

What is the resolution of Scandy Spheres?

We use the highest quality full-color 3D printers available in the world today. While 3D printing resolution is impressive, it is not yet able to reproduce “print resolution” of 300 DPI. The DPI scale doesn’t translate well to three dimensions, but we have calculated the printer that we use to be in the 200 – 225 DPI range in each dimension. Because of this, we suggest ordering a larger sphere if your upload has small details, or is taken far away from the subject.

You can see examples on our Instagram.

Scandy Object

What is a Scandy Object?

A Scandy Object is a 3D printed version of a 3D scan taken by the Scandy app, or a 3D model made in a program like Blender, Maya, or 3DS Max.

How do I make a Scandy Object?

If you’re using an iPad, you’ll also need a Structure Sensor or iSense Scanner. Once that’s done, open our app, tap the camera icon, and follow the on-screen directions to fully capture an item you want to 3D scan using an attached scanner. You can also upload a .obj, .ply, or .stl files. Follow our step-by-step guide on how to make an awesome scan you can turn into Scandy here.(Insert guide here)

How close will my print be to what I scanned?

We can 3D print just about anything. This means that whatever you upload to Scandy.Co is what you’ll get as a 3D printed Object. While the materials will still be the same, the shape, form, and color of your Object depends on the quality of scan or model that you upload. We’ll keep an eye out for any irregularities in your model and will contact you with solutions to any issues you’re facing.

Is it painted?

Nope! This is one of many things that make our Objects special. We don’t use decals or paint color on your Object. The color is printed directly into the Object by our professional grade 3D printer. What are Scandy Objects made out of? We make your Object out of a fine, powdered version of a material called Gypsum. We also use industrial printer ink to print vibrant color into the Objects.

Are they safe to eat?

While Scandy is one of the sweetest gifts you can get anyone, we don’t want anyone to eat them because of the Gypsum and printer ink used to make them. Besides, who would want to eat something that contains so many memories?

How durable is a Scandy Object?

While Scandy Objects are tough, they aren’t invincible. We recommend keeping your Object away from direct sunlight and moist environments to keep the colors bright and vibrant for as long as possible. Also try not to drop it from tall distances, just to be safe.

Pro Questions

What Is Scandy Pro?

Scandy Pro is a hardware and software combo that enables real-time, accurate 3D scanning on your Android device. The hardware, a pico flexx 3D sensor from pmd technologies, works in tandem with Scandy’s special 3D scanning Android app to create professional-quality 3D scans on your smartphone. No cloud required.

What are the technical specifications?

You can find Scandy Pro’s tech specs HERE.

What kind of lighting does Scandy Pro work best in?

The pico flexx time-of-flight sensor uses infrared light to scan. That means that Scandy Pro will work well in no-light to low-light conditions. It will work best, however, in even lighting on non-glossy surfaces

How does this compare to scanners in the same price range?

Scandy Pro produces higher resolution meshes compared to other 3D scanners in its price range. Considering its combination of power and portability, Scandy Pro is the perfect companion piece to >$10,000 3D scanners.

How fast is the process?

Very fast! Scandy Pro renders about 3 frames of 3D data per second on-device. That means scanning an object will look like a video rather than a traditional 3D scan.

Where do I go to get my scan files?

Fortunately, you don’t need to go far. Since Scandy Pro doesn’t need to send your scan up to a server or cloud for processing, everything is rendered and kept on your device. We have an in-app scan browser, but we also save your scans in the Scandy Pro folder of your phone’s file system.

Core Questions

Why should I use Scandy Core?

Scandy Core is one of the easiest, most developer friendly platforms out there to create apps that use depth-sensing, 3D scanning, and motion tracking. You don’t need years of experience in Open GL to create a 3D render window because making one of those takes only 10 lines of code!

What advantages does Scandy Core have over other development platforms?

Other platforms do 3D data processing and then leave everything else up to you. But with Scandy Core, we’re giving you the ability to capture, manipulate, and display 3D data. Take a look at this Code Sample, and see exactly how simple it is to create your own app with Scandy Core.

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Why does this help with AR and VR?

Now, if you want to test or debug something you create for an AR and VR enabled app, you need to get an entirely new dataset for each test. With Scandy Pro, you can take a single 3D dataset and play it back. That saves time, development cycles, and frustration when refining your code. You’ll also be able to import 3D models directly, making it so much easier to design an immersive AR and VR environment.

What programming languages does Scandy Core support?

We’re aiming to support the most well-known languages to get as many people developing 3D apps as possible. Currently, we have support for Javascript and C++, with support for even more languages in development. If there’s a language you use that you’d like to see supported, drop us a line at hello@scandy.co!


What can I do with Scandy Core?

Track movements and play them back later. Create a game where your real-life surroundings are the battlefield. Integrate 3D scanning into an app you already created using nothing but Javascript. Let your imagination run wild as you begin programming in the third dimension. The sky is the limit!

If you can’t find your answer in our support documentation feel free to email us at support@scandy.co and we will be happy to help you.